Privacy Policy

Last updated: October 2026

Kanda AI Ltd respects your privacy. This policy explains what we collect when you use callkanda.com and how we use it, in line with Rwanda's Law No. 058/2021 on the protection of personal data and privacy.

1. What we collect

• Phone number — to identify your account and your minutes.
• Device identifier — to allow one free trial per device and prevent abuse.
• Call usage — call start and end times and minutes used.
• Conversation memory — a short summary of your conversations so Kanda can continue where you left off.
• Payment records — amount, pack and status. We do not store your Mobile Money PIN or card details.

2. Your voice

Your voice is streamed live to our AI provider to understand you and reply. We do not keep audio recordings of your calls.

3. How we use it

• To run your calls and count your minutes.
• To remember your conversation so you don't have to repeat yourself.
• To process payments and prevent fraud.
• To improve Kanda's quality and safety.

We never sell your personal information.

4. Who we share it with

Only service providers that help run Kanda: our AI voice provider, hosting and database provider, and our payment provider (Dusupay). They may only use your data to provide their service to us.

5. How long we keep it

We keep your account and usage records while your account is active. You can ask Kanda to forget your conversation memory at any time, or ask us to delete your account.

6. Your rights

You can ask to see, correct or delete your information, or object to how we use it. Email privacy@callkanda.com with your registered phone number.

7. Children

Kanda is not intended for children under 13 without a parent or guardian's supervision.

8. Changes

We may update this policy and will show the new date at the top of this page.